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Product · Process

One process, from demand into payroll

Five steps in one system, and who takes each of them.

  1. 1
    Unit manager

    Set the demand

    How many people with which qualifications each day needs.

  2. 2
    Employees

    Plan themselves

    Enter their own shifts, requests, absences and availabilities.

  3. 3AI
    Unit manager

    Finish the plan

    The AI fills the gaps by the rules and fairly; the manager reviews and releases.

  4. 4AI
    Team, manager & pool

    Day-to-day operation

    Swap shifts, cover absences, and the pool steps in when needed.

  5. 5
    Team, manager & HR

    Closing

    Record hours, sign them off and hand them to payroll.

In detail

Who does what, and when

PHASE 1
Planning & publishing
before the working period
PHASE 2
Day-to-day operation
during the working period
PHASE 3
Closing
after the working period
Employees
internal
2
Enter absences & availabilities
2
Self-scheduling
shifts and requests, based on the real demand
to the unit manager
4
Receive the roster on your phone
4
Swap or take over shifts
through the marketplace instead of a phone list
5
Record actual hours
deviations come with a reason
to the unit manager
Unit manager
planners
1
Set the staffing demand
across all professional groups
3
Support self-scheduling, resolve conflicts
3
Optimise & complete the planAI
by operational and legal rules, and fairly
3
Review and release
order to the pool
4
Cover unplanned absencesAI
internal cover, the marketplace or inpool
4
Approve swap requests
5
Sign off time trackingAI
anomalies are surfaced rather than hunted for
to HR
Internal or external pools
pool managers & staff
3
Manage the units’ orders
4
Confirm shift requests
the assignment appears in the plan automatically
HR
administration
5
Review plans & hours
5
Export to payroll
including premiums and allowances
to the payroll system
Management
throughout

Sees the same figures in every phase, from utilisation and demand against FTE to plan quality, fairness and cost-effectiveness, and adjusts the demand from them.